Dear golfer, you should never feel stuck with something you don't want. So here's how getting your money back works. It's simpler than a one-plane swing.
The whole idea in four lines
- Every book has 15 days for a full refund, no questions.
- Cancel in the 7 free days and you're never charged.
- End the membership whenever you want at consumer.hotmart.com.
- Unsubscribing stops the emails, not the payment.
My promise
What does the money-back guarantee cover?
Every book comes with 15 days. If you ask in those 15 days, you get all of your money back, and I won't ask why.
Buy two books on different days and each one gets its own 15 days.
How to ask
What's the easiest way to ask for a refund?
Your Hotmart purchase email has a refund link. That's the quickest way.
You can also sign in at consumer.hotmart.com and open the purchase. Or email business@golfwayne.com and tell me the address you bought with. I'll take it from there.
When it arrives
How long until the refund shows up?
The money goes back to the card or PayPal you paid with. Banks usually show it within 5–10 business days.
The free week
Do I pay anything if I cancel during the trial?
Nothing at all. The membership opens with 7 free days. Cancel inside them and nothing is charged.
The first month, too
Is the membership covered by the guarantee?
The first membership payment is. My 15-day money-back guarantee covers it, just like a book.
Stopping the membership
How do I cancel when I'm done?
Whenever you like, at consumer.hotmart.com: open the membership, go to payment settings, choose cancel subscription. Or send me a note and I'll help.
You keep getting letters until the end of the month you paid for. Then the charges stop. Past months aren't refunded.
If you forgot
What if I meant to cancel and didn't?
Or if you were charged by mistake. Write to me within 15 days of that charge and I'll look into it with you.
Unsubscribe is different
Does unsubscribing from the letters cancel my membership?
No, and I want you to know that clearly. Unsubscribing stops the emails only. The payment stops when you cancel at consumer.hotmart.com.
Past the 15 days
Can I still reach out after the guarantee runs out?
The guarantee window is closed after 15 days. Still, if something isn't right, write to me.
Where to write
Where do refund questions go?
To business@golfwayne.com. Include the email you bought with, so I can find your order.
Fewer moving parts. — Wayne
Anything about a refund, write to business@golfwayne.com. Keep it short, and I'll keep the answer short too.